The contract between you and Emaration.
We wrote these in plain English so you can read them in one sitting. They cover this website and the $497 AI marketing audit. Retainer engagements get their own signed agreement scoped from your audit findings — different document, more detail.
1. Who you're dealing with
"Emaration," "we," "us," and "our" mean Emaration LLC, an Oregon limited liability company doing business as Emaration.AI, with a principal place of business in Portland, Oregon, USA. "You" and "your" mean the person or business using this site or buying our services.
You can reach us at human@emaration.ai.
2. Agreeing to these terms
By using emaration.ai or buying the $497 audit, you agree to these Terms. If you don't agree, don't use the site and don't buy the audit. You must be at least 18 years old and have authority to bind your business if you're acting on its behalf.
3. Using this website
This site is provided "as is" for informational and lead-generation purposes. You may read it, share links to it, and submit the audit-request form in good faith. We grant you a limited, revocable, non-transferable license to do those things.
We may change, suspend, or take down any part of the site at any time, without notice. We try not to. Stuff happens.
4. Acceptable use
Don't do any of the following with this site, the audit, or any deliverable we send you:
- Scrape, crawl, or programmatically harvest content beyond what a normal browser does, except for well-behaved search-engine indexing per our robots.txt.
- Attempt to break, probe, fingerprint, or stress-test our systems, including the diagnostic form, payment flow, or any API endpoint.
- Submit false, misleading, or someone else's information in the audit-request form.
- Use any Emaration deliverable to harass, defame, defraud, or harm anyone, including consumers and competitors.
- Resell, sublicense, white-label, or redistribute audit deliverables without our written permission.
- Use the audit or any deliverable as input to train a third-party AI model.
- Reverse-engineer our methodology in order to compete with us using our own work product.
- Use the site or services in violation of applicable export controls, sanctions, or US law.
We may terminate your access for any of the above, refund nothing for the violating period, and keep our claims for damages.
5. The $497 audit
The audit is a seven-day, six-layer review of your website and marketing footprint, delivered as a written report, a dashboard, an audio variant, a thirty-minute founder walkthrough call, and a scoped plan with line-item pricing. Specific scope is what's described on our home page on the date of your purchase.
5.1 Turnaround
Seven business days from the day we receive both your payment and the minimum information we need (URL, contact, top-three competitors). If you don't get us those, the clock doesn't start. We'll tell you what's missing within one business day of purchase.
5.2 Monitoring window
Each audit includes thirty calendar days of monitoring after delivery. After day thirty, monitoring ends. No auto-renewal, no card-on-file billing.
5.3 What the audit is not
It is not a legal opinion, a tax opinion, a financial-services recommendation, a guarantee of search rank, a guarantee of revenue lift, or a regulated professional service. It's our best work product on a defined scope, delivered honestly.
6. Payment terms
The audit fee is $497 USD, payable in full at the time of order. We accept payment through our payment processor (Stripe). You're responsible for any sales tax that applies in your jurisdiction.
If a charge is reversed, charged back, or otherwise reclaimed by your bank or card issuer, your license to use the deliverable terminates and you must destroy any copies in your possession. We may also recover the disputed amount plus reasonable costs.
7. Payment & refund policy
This is the part everybody asks about. Here it is, plainly:
- Month-to-month, leave anytime. Emaration is month-to-month. Cancel anytime — in a click or a quick email — and you won't be billed again. It's easy and immediate; you're in the driver's seat.
- You keep what you pay for. Payments cover the access and work we've committed to and delivered, so they aren't returned — but everything you pay for is yours to keep: the six-layer audit, the founder walkthrough, and your first 30 days of membership.
- Support that makes it right. If the audit, in your reasonable judgment, fails to substantially address the six layers described on our home page, raise the issue in writing within fifteen days of delivery and we will work with you to remediate at no charge. We stand behind the work and we'll make it right.
- Canceling is simple. You can cancel anytime to stop future charges; you keep access through the end of the period you've already paid for.
For full detail, see our Payment & Refund Policy. None of the above limits your rights under applicable consumer protection law, which override anything in this section that would weaken them.
8. Intellectual property
8.1 Our stuff
The Emaration name, Emaration.AI mark, this website, our audit methodology, our internal templates, our orchestration prompts, and all derivative know-how are owned by us. We are not selling you the methodology. We're selling you the work product that comes out of it.
8.2 Your stuff
Anything you provide to us — your URL, your content, your data, your branding — remains yours. By submitting it, you grant us a non-exclusive, royalty-free license to use it for the limited purpose of delivering your audit.
8.3 The deliverable
Upon full payment, you own the audit deliverable for your internal business use. You may share it with your team, your accountant, your attorney, and any future agency you're evaluating. You may not publish it publicly, post it to a "review site," redistribute it as your own work, or use it to train an AI model — without our written permission.
8.4 Aggregated, anonymized insights
We may use aggregated, anonymized patterns from many audits to improve our methodology and write educational content. We will never publish your name, URL, or any identifying detail in that material without your permission.
9. Confidentiality
What you tell us about your business is confidential. We will not disclose it to anyone outside Emaration except to subcontractors and tools necessary to deliver your audit (each bound to similar confidentiality), or when required by law. This obligation survives termination for three years.
10. Disclaimers
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SITE AND THE AUDIT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE OR AUDIT WILL BE UNINTERRUPTED, ERROR-FREE, OR PRODUCE A SPECIFIC BUSINESS OUTCOME.
SEARCH-ENGINE RANKINGS, AI-ENGINE CITATIONS, AND ADVERTISING ALGORITHMS ARE CONTROLLED BY THIRD PARTIES. WE DO NOT GUARANTEE A RANKING POSITION, A SPECIFIC AI CITATION, OR A REVENUE OUTCOME. WE GIVE YOU OUR HONEST PROFESSIONAL ASSESSMENT.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, EMARATION'S TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS, THE SITE, OR THE AUDIT — WHETHER IN CONTRACT, TORT, OR OTHERWISE — IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR $497, WHICHEVER IS GREATER.
WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST REVENUE, OR LOSS OF GOODWILL, EVEN IF WE WERE ADVISED OF THE POSSIBILITY.
Some jurisdictions do not allow these limits. In those, this section applies to the maximum extent permitted.
12. Indemnification
You agree to defend, indemnify, and hold harmless Emaration LLC, its members, employees, and contractors from any claim, loss, or expense (including reasonable attorneys' fees) arising from (a) your violation of these Terms, (b) your violation of any law or third-party right, or (c) any content you provided to us that infringes a third party's rights.
13. Dispute resolution and arbitration
13.1 Try to talk first
Before filing anything, email human@emaration.ai with a clear description of the dispute and what you want. We will respond within ten business days and try to resolve it in good faith. Many issues end here.
13.2 Binding arbitration
If we can't resolve the dispute in thirty days, you and Emaration agree to resolve it by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, seated in Portland, Oregon. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction. The fee structure follows JAMS consumer rules where applicable.
13.3 Class-action waiver
Disputes will be brought in your or our individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
13.4 Carveouts
The following may be brought in court instead of arbitration:
- Intellectual property claims by either party (for example, claims to enforce, protect, or determine the validity of trademarks, copyrights, trade secrets, or patents).
- Small-claims actions within the jurisdictional limit of the small-claims court where you live or where we are based.
- Injunctive relief to stop an ongoing harm pending arbitration.
13.5 Governing law and venue
These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-laws rules. Where a dispute is permitted in court, exclusive venue is the state and federal courts located in Multnomah County, Oregon, and both parties consent to that jurisdiction.
13.6 Opt-out
You may opt out of Section 13.2 (arbitration) and 13.3 (class waiver) by emailing human@emaration.ai with "Arbitration opt-out" in the subject line, within thirty days of first agreeing to these Terms. Opting out does not affect the rest of these Terms.
14. Termination
We may suspend or terminate your access to the site or audit if you breach these Terms. Sections that by their nature should survive termination — including IP, confidentiality, disclaimers, limitations of liability, indemnification, and dispute resolution — do.
15. Changes to these terms
We may update these Terms from time to time. If we make a material change, we will post the new version here and update the "Last updated" date at the top. If the change materially reduces your rights, we will give at least thirty days' notice before it takes effect for existing customers. Continued use of the site after the effective date means you accept the new Terms.
If you don't accept a material change, your remedy is to stop using the site and cancel your month-to-month membership to stop any future charges — easy and immediate. Payments already made cover access and work we've committed to and delivered, so they aren't returned, but everything you've paid for is yours to keep. We don't think it'll come to that. We try to write these once and leave them.
16. Miscellaneous
- Entire agreement. These Terms, plus any signed retainer agreement, are the entire agreement between you and us on this subject.
- Severability. If a court finds any part unenforceable, the rest still applies.
- No waiver. If we don't enforce a provision once, we don't lose the right to enforce it later.
- Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a sale of the business.
- Force majeure. Neither party is liable for delay or failure due to events outside reasonable control (natural disaster, war, pandemic, internet outage, vendor failure).
- Independent contractor. We are an independent contractor. Nothing here creates an employment, agency, partnership, or joint venture relationship.
17. Contact
Questions, notices, and opt-outs go to human@emaration.ai. A human will respond within one business day.
Emaration LLC dba Emaration.AI · Portland, Oregon, USA · human@emaration.ai